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Seating Plans & Pricing

Box Office Opening: Tuesday 1st september 2020

Geneva (currently only available in French)

Lausanne (Currently only available in French)

Programme Saison 2020-21

Young Person's Card

How it works
Present your Young Person's card at the "reservations/abonnements" desk on the evening of your chosen concert, and you will be allocated the best possible seats, subject to availability. Arrive early to be sure to secure place.

Geneva
Buy 5 seats for OSR concerts for just 40 CHF. You can be accompanied by the person(s) of your choice, as long as they are under 25 years of age.

Lausanne
Buy 4 seats for OSR concersts for just 35 CHF. You can be accompanied by the person(s) of your choice, as long as they are under 25 years of age.

How to order
To order your Young Person's card, please either call the box office on +41 (0)22 807 00 00 or follow the below link:

commander

In order to activate your Young Person's card, please send a scan of your ID to billetterie@osr.ch. Your card will be delivered to you by post.

(If you do not send proof of your age, your card will be deactivated and you will be refunded.)

Gift Vouchers

The Gift of Music
Share your passion for music by offering an OSR gift voucher !
The receipient of your gift can chose from the wide programme on offer from the OSR: be it evening symphony concerts, chamber music concerts, concerts for families & children, or even film concerts. 

 

Acheter
Telephone: +41 (0) 22 807 00 00
In person: rue des Maraîchers 36 - 1205 Genève
(monday-friday: 1pm - 6pm)

How to buy

1. By telephone: Orchestre de la Suisse Romande +41 (0) 22 807 00 00

When booking by phone, payment can be made either immediately by credit card, or by using the orange payment slip. For using the orange payment slip there is an additional charge of 5 CHF and seats must be paid for with 10 days. Seats which have not been paid for within the deadline will not be held, and will be put back on sale. For telephone orders, there is an additional postage charge of 5 CHF. 

If buying a ticket by telephone on the day of the concert, please note that ticket sales close at 3:30pm.

or Billetterie du Service culturel de la Ville de Genève on 0800 418 418 (toll free) or from abroad, +41 (0) 22 418 36 18

2. In person

Orchestre de la Suisse Romande
Rue des Maraîchers 36 | 1205 Genève  
Monday to friday 10am - 12pm and 12:30pm - 6pm
Please note for concerts in Lausanne, ticket sales close at 3:30pm.

or:

Billetterie du Service culturel de la Ville de Genève
Maison des Arts du Grütli | Rue du Général-Dufour 16 | 1204 Genève
Monday-Saturday 10:00-18:00

3. Online

In order to buy a ticket, and for the OSR to comply with tracbility rules, you need to create an account.
You can create your account when purchasing your first ticket, or  directly on this link
In order to create your account, you will need to enter a valid e-mail adress and select a password. These will become your login details. Look after them, you will need them for future online purchases! 

How to buy online, step-by-step:

  1. Click on the concert of your chose.
  2. On either the agenda page or details page of the concert, click the "buy now" button.
  3. You will be redirected to the online box office for your selected concert, and can choose your seats directly from the plan of the venue. Once you have selected your seats, click on "add to basket" at the bottom of the page, then on "buy now".
  4. Connect to your account with your e-mail and password.
  5. You may then pay for your tickets with your bank card (we use a secure payment system certified by the PCI).
  6. If you choose the option print@home, you can immediately download your tickets and print them at home (e-ticket).

In order to download your tickets in PDF you may need an up-to-date version of Adobe Acrobat Reader.

From your online account, you can re-print your tickets at any time, download them onto your smartphone, check your purchase history, and much more. 

The evening of the concert, bring your tickets and present them directly to the personnel of the venue.

4. At the box office of the venue

Available only on the evening of the concert at: Victoria Hall & Bâtiment des Forces Motrices in Geneva and the Salle Métropole in Lausanne.
The box offices open 1 hour before each concert.
For more information, don't hesitate to contact the box office : +41 (0)22 807 00 00.

5. At one of our partners

The OSR is a partner of the «20 ans/20 francs» card, which offers category 4 seats and above at 8 CHF to people under 20 years old.

The OSR is also partner of the «Chéquier Culture» card.

Terms and Conditions of Sale

Prices are given in Swiss Francs.

To benefit from a discounted rate, you must present a legitimate document when collecting tickets (depending on the method chosen) and when your tickets are being checked.

VISA

EUROCARD

AMEX

JCB

Online payment is made in accordance with the terms and conditions of the SSL payment system. All information is protected and encrypted before being processed. Please verify that a padlock appears in the status bar of your browser.

Tickets cannot be exchanged or refunded, even in the event of loss or theft.

In the event of the performance being cancelled, only the event organiser may be liable for reimbursement.

Once the performance has started, seat numbers are no longer guaranteed until intermission and access to the hall will only be permitted at the appropriate time.                 

Changes to the programme or performers, such as the interruption of a performance after the first half of its duration, are not eligible for a refund.

It is forbidden to photograph, film or record performances.

Tickets can be sent by post.

Electronic tickets must be printed before attending the concert.

The order price will increase depending on the chosen retrieval method.

The OSR cannot be held responsible for loss, theft or delay in the delivery of tickets

In the event of a cancellation by the organiser, the sum paid by the audience member will be refunded at the request of the interested party within a maximum period of 30 days from the date of the show and after the return of the ticket(s) only at the OSR, Rue des Maraîchers 36, 1205 Geneva.

Only the OSR is authorised to deal with complaints and/or disputes relating to the product sold or service provided.

If the dispute relates to payment transactions, the banking establishment or third party responsible for the payment system may be consulted. The election of domicile is made by the OSR at its head office in Geneva. In the event of a dispute concerning the execution of the sales contract or the price payment, the Court of Geneva will have sole jurisdiction.

Other than special and written agreements, any order automatically entails acceptance of our conditions of online sale on the part of the buyer.

Confidentiality: the protection of your personal data

The personal and confidential data that you submit to us when placing an order are exclusively intended to save you time.

Your data are not at any time intended to be sold, marketed or loaned to third parties.

SSL's secure server ensures the reliability of e-commerce by encrypting all personal data that are essential to process orders (addresses, e-mails, bank details, etc.) when they are entered.

When making a monetary transfer online, it is impossible to read this data.